Custom AI builds · Startups to enterprise

Custom AI for hospitality. Built by operators.

We design and ship production AI systems into the software you already run. Not strategy decks, not resold tools. Systems that work on a Tuesday morning when nobody is watching.

See what we run
Operator-led Production, not prototypes Built on your stack
Conversational agents Autonomous outreach Content & video automation Operations automation Computer vision Unified analytics Conversational agents Autonomous outreach Content & video automation Operations automation Computer vision Unified analytics

Built on the frontier

Anthropic Claude
Reasoning, conversation, and copy across every surface we ship. Opus and Sonnet in production.
Google Gemini & Veo
Generated imagery and presenter video, produced and published on a schedule.
Google Cloud & Firebase
Cloud Functions, Firestore, Storage, and Secret Manager. Serverless, auditable, no boxes to patch.

We build directly on the model APIs rather than on somebody else's wrapper. That is why we can tune, swap, and debug them, and why your system does not break when a middleman changes their pricing.

What we build

It starts with automation. The AI goes on top.

We came up building automations, long before the current AI wave. That order still matters: wire the systems together properly first, and the intelligence on top has something solid to stand on. Every build is custom and integrates with what you already run.

01

Workflow & operations automation

Where we started, and still the foundation everything else sits on. Airtable-backed operations, integration pipelines between systems that were never meant to talk, triggers and approvals, invoicing, procurement, scheduling, and reporting. The unglamorous plumbing that decides whether the clever AI on top actually works on a Tuesday.

02

AI websites & applications

Conversion-focused sites and web apps with the AI inside the funnel rather than bolted on beside it. Booking and ordering engines, dynamic personalisation, lead capture that qualifies before it routes, and mobile apps where the job needs one. This site is one of ours.

03

Conversational agents

Web chat, voice, and messaging assistants that handle enquiries around the clock, in your customer's language, trained on your business.

04

Autonomous outreach

Prospect research, contact enrichment, and personalised campaigns that run unattended, with tracking and compliance built in.

05

Content & video automation

AI-written posts, generated imagery, and presenter video published to your channels on a schedule you set once.

06

Computer vision

Product visualisation and image understanding built directly into the customer journey, not bolted on beside it.

07

Unified analytics

One view across the platforms you already pay for, so the numbers agree with each other for once.

Proof, not projections

The system that runs our own business.

We could show you borrowed industry statistics. Instead, here is the production system that prospects, enriches, writes, sends, posts, generates video, and reports every day, with nobody in the loop.

43
Production functions
Live cloud functions across conversation, outreach, content, and analytics
4
AI models in production
Claude, Gemini, and specialist models for voice and video, orchestrated as one
3
Autonomous schedules
Cron-driven agents that publish, send, and refresh credentials on their own
24/7
Unattended
The pipeline runs without a human touching it, every single day
Outreach pipeline · live DISCOVERPlaces API ENRICHscrape + Claude WRITEClaude SENDqueue · 10 min TRACKopens + unsub
Where we work

Six industries. One way of building.

We don't build hospitality software or BPO software. We build the same thing each time: an autonomous AI layer on top of the systems a business already runs. The industry changes. The engineering doesn't.

Hospitality & F&B

Shipped

Hotels, resorts, restaurants, cafes, catering, and cloud kitchens.

  • AI concierge on web chat and voice
  • Multilingual guest messaging and auto-reply
  • AI kitchen — live food costing, recipe margin, and yield tracking
  • Cloud kitchens — multi-brand menus, order routing, and virtual storefronts
  • Procurement, inventory, and waste automation
  • Reputation monitoring with drafted responses
  • Rate and revenue intelligence
  • PMS and POS integration layer

Digital Marketing & Growth

Shipped

Agencies, in-house teams, and demand generation.

  • Autonomous publishing to Facebook, Instagram, LinkedIn, and TikTok
  • AI-written posts, generated imagery, and presenter video
  • Cold outreach: prospecting, enrichment, campaigns
  • Open tracking, unsubscribe handling, and retry logic
  • AI website builds — landing pages and sites with capture and qualification built in
  • Unified GA4 and Meta reporting in one dashboard

BPO & Workforce Ops

Capability

Outsourcing providers and distributed teams.

  • Internal operations platform: tickets, approvals, change requests
  • Time tracking and workforce dashboards
  • Recruitment pipeline and pre-onboarding automation
  • Payroll and accounting workflow automation
  • Client pipeline and delivery reporting

Retail, E-commerce & Visualisation

Capability

Product businesses and their reseller networks.

  • In-situ visualisation — see the product in your own room, from a phone photo
  • Flooring and surface rendering at true-to-scale perspective
  • AI design assistant that recommends, then shows you the result
  • The conversation captured as a qualified lead
  • Routed straight into the CRM you already use
  • Multi-tenant across a whole reseller network

Financial Services

Dec 2026

Where we are heading next.

  • Document intelligence and statement parsing
  • Categorisation and reconciliation automation
  • Client reporting dashboards
  • Mobile-first finance applications

Healthcare

Dec 2026

Built for the compliance bar, from day one.

  • Patient enquiry and triage assistants
  • Appointment booking and follow-up automation
  • Clinical documentation support
  • Compliance-aware analytics and audit trails

Shipped — built and runningCapability — proven in senior engagementsIn build

How we work

Operators first. Engineers second. In that order, deliberately.

Our leadership has two decades of hands-on operations behind it, from executive kitchens and restaurant floors to luxury hotel management and workforce operations. We have held the roles, carried the P&L, and felt the problems we now automate.

01 · Sit in it

We learn the operation before we touch a keyboard

Where the time actually goes, which spreadsheet is load-bearing, and what breaks at 7pm on a Friday.

02 · Cut one slice

One painful, expensive problem. Shipped.

Not a twelve-month transformation programme. A working system in production, earning its keep, before we discuss the next one.

03 · Wire it in

Into your stack, not beside it

Your PMS, POS, CRM, and channels stay. The AI layer goes on top and talks to all of them.

04 · Hand over the keys

You own it, and you can see inside it

Admin controls, real logs, and a dashboard that tells you the truth rather than a comforting version of it.

Tell us what's eating your week.

Thirty minutes, no deck. Describe the operation and we'll tell you honestly whether AI is the answer, and what it would take to build.

Ask RyV-ai
Hi. I'm RyV-ai's assistant. Ask me what we build, which industries we work in, or how a project usually starts.