Tell us what's eating your week.
Thirty minutes, no deck. Describe the operation and we'll tell you honestly whether AI is the answer, and what it would take to build.
We design and ship production AI systems into the software you already run. Not strategy decks, not resold tools. Systems that work on a Tuesday morning when nobody is watching.
Illustration of the daily schedule that runs this business: prospecting, enrichment, writing, sending, publishing, answering, reporting, and credential refresh, all automated.
An illustration of the schedule that runs this business. The stages, tools, and cadences are the real ones.
We came up building automations, long before the current AI wave. That order still matters: wire the systems together properly first, and the intelligence on top has something solid to stand on. Every build is custom and integrates with what you already run.
Conversion-focused sites and web apps with the AI inside the funnel rather than bolted on beside it. Booking and ordering engines, personalisation, lead capture that qualifies before it routes, and mobile apps where the job needs one.
This site is one of ours →Web chat, voice, and messaging assistants that handle enquiries around the clock, in your customer's language, trained on your business rather than the open internet.
Say hi to Rivet in the corner →Prospect research, contact enrichment, and personalised campaigns that run unattended, with tracking and compliance built in.
Runs daily for us →AI-written posts, generated imagery, and presenter video published to your channels on a schedule you set once.
Four channels, unattended →Product visualisation and image understanding built directly into the customer journey. See the product in your own room, from a phone photo.
In-situ, true to scale →One view across the platforms you already pay for, reconciled, so the numbers finally agree with each other.
GA4 and Meta, one screen →Where we started, and still the foundation everything else sits on. Airtable-backed operations, integration pipelines between systems that were never meant to talk, triggers and approvals, invoicing, procurement, scheduling, and reporting. The unglamorous plumbing that decides whether the clever AI on top actually works on a Tuesday.
Where every build begins →We could show you borrowed industry statistics. Instead, here is the production system that prospects, enriches, writes, sends, posts, generates video, and reports every day, with nobody in the loop.
We build directly on the model APIs rather than on somebody else's wrapper. That is why we can tune, swap, and debug them, and why your system does not break when a middleman changes their pricing.
Here is what the systems we have shipped would cost at typical agency rates for comparable scope. It is not what our clients paid. Our engagements come in well under it, because we do not carry an agency's overhead, and the automation foundation means less bespoke code per build.
One slice, one price, in production before the next conversation. No twelve-month transformation retainer.
Automation first means we reuse proven plumbing and spend the budget on the part that is genuinely yours.
We count the work your team no longer does by hand. That number is the return, and it is visible from the first slice.
Estimates use typical 2026 agency rates in the US, Australia, and Europe for comparable scope. They describe replacement cost, not fees paid. Client names withheld.
Systems we have built, or are building right now, run in the USA, New Zealand, Australia, Indonesia, and Europe. Different time zones, different rules, the same way of building. Whatever time it is where you are, something of ours is probably running.
We don't build hospitality software or BPO software. We build the same thing each time: an autonomous AI layer on top of the systems a business already runs. The industry changes. The engineering doesn't.
Hotels, resorts, restaurants, cafes, catering, and cloud kitchens.
Agencies, in-house teams, and demand generation.
Outsourcing providers and distributed teams.
Product businesses and their reseller networks.
Where we are heading next.
Built for the compliance bar, from day one.
Shipped: built and runningCapability: proven in senior engagementsIn build
We do not build systems to remove people. We build them to take the repetitive work off people, so the judgement, the relationships, and the craft stay where they belong: with your team.
Our leadership has two decades of hands-on operations behind it, from executive kitchens and restaurant floors to luxury hotel management and workforce operations. We have held the roles, carried the P&L, and felt the problems we now automate.
Where the time actually goes, which spreadsheet is load-bearing, and what breaks at 7pm on a Friday.
Not a twelve-month transformation programme. A working system in production, earning its keep, before we discuss the next one.
Your PMS, POS, CRM, and channels stay. The AI layer goes on top and talks to all of them.
Admin controls, real logs, and a dashboard that tells you the truth rather than a comforting version of it.
Thirty minutes, no deck. Describe the operation and we'll tell you honestly whether AI is the answer, and what it would take to build.
Thirty minutes, no deck. Tell us what's eating your week and we'll tell you honestly whether AI is the answer.
We'll come back to you within one working day.
RivetRyV-ai assistant · online