Privacy Policy

Last updated: March 8, 2026

RyV-ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through Rivet, the assistant on the site, or by email.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business details you provide through contact forms or messaging platforms.
• Chat Data: When you talk to Rivet, the assistant on this website, we keep the conversation as described in section 3.
• Usage Data: We collect analytics data about how you interact with our website, including pages visited, time spent, and referral sources, using Google Analytics.
• Device Information: Browser type, operating system, IP address, and device identifiers.

2. How We Use Your Information

• To respond to your inquiries and provide customer support via messaging platforms
• To answer questions through Rivet, the AI assistant on this website, and to follow up if you leave your details
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To send marketing communications (only with your consent)
• To comply with legal obligations

3. Conversations with Rivet

Rivet is the AI assistant in the corner of this website. When you chat with it:

• Your messages and Rivet's replies, the page you were on, and a one-way hash of your network address (never the address itself) are stored for up to twelve months
• We use them to improve the assistant and the website, and to follow up if you leave your details in the chat
• Rivet's replies are generated by a large language model (Anthropic Claude) and can be wrong; nothing it says is a quote or a contract
• We do not sell or share conversations with third parties for advertising purposes
• You can ask us to delete a conversation at any time by emailing admin@ryv-ai.com

4. Third-Party Services

We use the following third-party services:

• Google Analytics (GA4): For website traffic analysis
• Anthropic Claude and Google Gemini: The AI models behind Rivet, our published posts, and generated imagery
• Firebase: For hosting and backend services
• Anthropic (Claude AI): For AI-powered message responses

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Messaging data is retained for up to 12 months unless you request earlier deletion.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

RyV-ai
Email: admin@ryv-ai.com
Website: ryv-ai.com